Case Studies
We will share some technical information and past case studies, repair records related to Personal Computers, Desktop PC, Notebook PC, Server, Operating Systems, Software Related Issues.
The solutions for the IT related issues, troubleshooting skills that might able to solve the problems will be posted here too.
03 Mar
0
1
We received a Acer Aspire 3 Laptop which is very lag and have over heating issues. It's running on i5 12th gen, a processor that should be sufficient for the daily office work, but we noticed that the..
02 Mar
0
6
We received 1 x HP All-in-One - 22-b201d which is very laggy. After checking, we noticed that it's running on a i3 7th gen processor which is about 10 years old PC. The PC's memory is running on 4GB +..
28 Feb
0
27
We received a Asus Zephyrus G15 with Ryzen 7 processor from Mr. Chong. Mr. Chong get to know us from his friend Mr Tan ( Thanks Mr. Tan for referring customer to us. This Asus Zephyrus G15 is never be..
21 Feb
0
72
Case Studies 998: Asus Gaming Laptop OverheatingMr T from Petaling Jaya, Selangor, is having Asus Gaming Laptop which the temperature can reach to 90 degree celcius or even higher. He sent in for us f..
19 Feb
0
72
Case Studies 990: Broken Hinge and CoverMs Y send in a Acer Laptop due to broken hinge for repairing. Initially we plan to repair it, however notice that its A & B Case broken too. We proposed to repl..
11 Feb
0
129
Case Study 994 for Dell XPS Laptop Battery Can't be Charged Mr Y came to our service center due to his Dell XPS Laptop battery can't be charged after few years of using. He contacted Dell Authorised S..
28 Dec
0
129
Case Study 638 for Asus Laptop Cannot Turn On A few days prior, Mr Y came to change his broken uppercase. The uppercase left a gap and there was risks to further component damage so he changed it. Aft..
28 Dec
0
184
Case Study 639 for Cleaning Asus ROG and Maintenance Mr X wanted to clean his laptop. Laptop needs to be cleaned from time to time and change thermal paste once in a while to ensure the laptop could b..
15 Nov
0
148
Case Study 586 for MouseComputer Keeps Shutting Down Mr Customer said his laptop keeps shutting down on its own while he was using the laptop. We asked him to reproduce the issue so that we could conf..
15 Nov
0
153
Case Study 609 For HP Pavilion Cannot Boot Windows Mr Customer’s laptop cannot boot into windows and claimed because previously he forgotten the password and someone used a third party software to try..
15 Nov
0
173
Case Study 608 for PC-Display Has Issues Mr Customer states his PC displayed “matrix” lines on the monitor. we suspect that the problem would be caused by either spoilt HDMI cable, monitor, external g..
11 May
0
3213
We received a lot of enquiries from our customer regarding the Wi-Fi speed drop at some corner of their house or the office. Most of the users subscribed to a Hi Speed Broadband service, but they real..