Case Studies
We will share some technical information and past case studies, repair records related to Personal Computers, Desktop PC, Notebook PC, Server, Operating Systems, Software Related Issues.
The solutions for the IT related issues, troubleshooting skills that might able to solve the problems will be posted here too.
11 Feb
0
15
Case Study 994 for Dell XPS Laptop Battery Can't be Charged Mr Y came to our service center due to his Dell XPS Laptop battery can't be charged after few years of using. He contacted Dell Authorised S..
28 Dec
0
12
Case Study 638 for Asus Laptop Cannot Turn On A few days prior, Mr Y came to change his broken uppercase. The uppercase left a gap and there was risks to further component damage so he changed it. Aft..
28 Dec
0
32
Case Study 639 for Cleaning Asus ROG and Maintenance Mr X wanted to clean his laptop. Laptop needs to be cleaned from time to time and change thermal paste once in a while to ensure the laptop could b..
15 Nov
0
57
Case Study 586 for MouseComputer Keeps Shutting Down Mr Customer said his laptop keeps shutting down on its own while he was using the laptop. We asked him to reproduce the issue so that we could conf..
15 Nov
0
22
Case Study 609 For HP Pavilion Cannot Boot Windows Mr Customer’s laptop cannot boot into windows and claimed because previously he forgotten the password and someone used a third party software to try..
15 Nov
0
30
Case Study 608 for PC-Display Has Issues Mr Customer states his PC displayed “matrix” lines on the monitor. we suspect that the problem would be caused by either spoilt HDMI cable, monitor, external g..
11 May
0
3151
We received a lot of enquiries from our customer regarding the Wi-Fi speed drop at some corner of their house or the office. Most of the users subscribed to a Hi Speed Broadband service, but they real..
18 Oct
0
3096
Ms Customer feedback that the battery is intermitted not charging, as there's a dented mark on the charging port and customer feedback should be charging port issued.After troubleshooting, the chargin..
30 Sep
0
3347
Ms Lee has a Dell Inspiron N4050 laptop running on Windows 7, she faced problem when access to some website which showing her the browser is not supported. The laptop existing specification is I5 2nd ..
26 Sep
0
2895
Ms Tee has a 5 years old HP Pavilion TS Sleekbook 14 which she want to upgrade and do some preventive maintenance for this laptop before she pass over to her kid.This HP Pavilion TS Sleekbook running ..
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