ASUS Techcial Support : Pick Up and Return Hotline
Call : 1300-88-3495
Monday to Friday : 9 a.m to 6 p.m ( Except Public Holiday )
Troubleshooting and Diagnostic Services :
If you need the troubleshooting before send in the service centre, kindly walk in to our service center at
Location :
Computaas @ B-2-26,Merchant Square, Jalan Tropicana Selatan 1, Tropicana, 47410 Petaling Jaya, Selangor, Malaysia.
Tel : +6017-328 7377
Operating Hours :
10 a.m to 7 p.m ( Monday to Friday )
10 a.m to 4 p.m ( Saturday )
Be informed that most products warranty is only covered for the hardware, but not for the software. The software fixing might involved costs even though your computers is under warranty. Without troubleshooting, we're not able to verify the issues is either hardware or software. We would strongly recommend you to send in your unit for us before proceed to the technical parts claim.