
HP Technical Support : After Warranty
Troubleshooting and Diagnostic Services :
If your device is after warranty, and you need the diagnostic services and repairing services, you may send to our service center.
HP Techcial Support : Under Warranty
If your device is under warranty, you may contact the following :
HP Toll Free : 1800 88 6563
Monday to Friday : 9 a.m to 6 p.m ( Except Public Holiday )
HP Chat via Whatsapp Only : 6016 299 6305
24 hours x 365days
Be informed that normally the product’s warranty is covered for the hardware only, but NOT for the SOFTWARE. The software fixing might involve costs even though your computer is under warranty.
Without troubleshooting, we're not able to verify whether it is the hardware or software. We would strongly recommend you to send in your unit for us before proceed to the parts claim.
Troubleshooting and Diagnostic Services :
If you need the troubleshooting services before send in for the warranty’s claim, kindly send to our service center.
Location :
Computaas @ B-2-26,Merchant Square, Jalan Tropicana Selatan 1, Tropicana, 47410 Petaling Jaya, Selangor, Malaysia.
Tel : +6017-328 7377
Operating Hours :
10 a.m to 7 p.m ( Monday to Friday )
10 a.m to 4 p.m ( Saturday )
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