Asus Technical Support : After Warranty
Troubleshooting and Diagnostic Services :
If your device is after warranty, and you need the diagnostic services and repairing services, you may send to our service center.

Asus Technical Support : Under Warranty
If your device is under warranty, you may contact the following :
Asus Toll Free ( Consumer ): 1300 88 3495
Asus Toll Free ( Business ): 1300 88 9900
 Monday to Friday : 9 a.m to  6 p.m ( Except Public Holiday )

or Walk-In to Asus Service Center at Low Yat Plaza


Be informed that normally the product’s warranty is covered for the hardware only, but NOT for the SOFTWARE. The software fixing might involve costs even though your computer is under warranty.

Without troubleshooting, we're not able to verify whether it is the hardware or software. We would strongly recommend you to send in your unit for us before proceed to the technical parts claim.

Troubleshooting and Diagnostic Services :
If you need the troubleshooting services before send in for the warranty’s claim, kindly send to our service center.

Location :
Computaas @ B-2-26,Merchant Square, Jalan Tropicana Selatan 1, Tropicana, 47410 Petaling Jaya, Selangor, Malaysia.

Tel : +6017-328 7377

Operating Hours :
10 a.m to 7 p.m ( Monday to Friday )
10 a.m to 4 p.m ( Saturday )